Help Center & Contact Us

Get the support you need to make the most of Track My Dividend. Browse our FAQ or reach out directly.

Frequently Asked Questions

Getting Started

How do I add my first stock to track? ▼
Simply enter the stock ticker, number of shares, average purchase price, and dividend amount in the main dashboard. Our system will automatically calculate all key metrics for you.
What's the difference between Free and Paid plans? ▼
Free plan allows tracking up to 10 stocks with 5 key metrics. Paid plans offer unlimited stocks, 20+ advanced metrics, mobile access, priority support, and tax reporting features.
Can I import my existing portfolio data? ▼
We will soon bring this feature, however currently you can add tickers through our easy to use interface.

Features & Analytics

What is Yield on Cost (YoC)? ▼
Yield on Cost shows your current dividend yield based on your original purchase price, not the current market price. It's calculated as (Annual Dividend / Original Cost Basis) × 100.
How are breakeven calculations determined? ▼
We calculate how long it would take for your dividends to equal your initial investment, assuming current dividend rates remain constant. Formula: Initial Investment ÷ Annual Dividend = Months to Breakeven.
Do you provide real-time stock prices? ▼
Yes, our system updates stock prices throughout market hours. Portfolio values and P&L calculations reflect current market conditions with a 15-minute delay for free users and real-time for premium users.

Account & Billing

Can I cancel my subscription anytime? ▼
Yes, you can cancel your subscription at any time with no cancellation fees. You'll continue to have access to premium features until your current billing period ends.
Is my financial data secure? ▼
We use bank-level encryption (256-bit SSL) and never store sensitive account information. We only track your portfolio holdings and performance data, not account numbers or login credentials.

Get in Touch

Can't find what you're looking for? Our support team is here to help. Choose the best way to reach us:

  • 📧
    Email Support
    info@trackmydividend.com
    Response within 24 hours
  • 📱
    Available
    Mon-Sat, 9 AM - 6 PM EST
    Response within 24 hours
  • 💬
    Live Chat
    Coming Soon